Find answers to the most frequently asked help topics below. If you still have questions, please feel free to contact us.
event.digital is a subscription-based streaming service, that lets you watch films and TV shows, and listen to music, podcasts and live radio - from our huge catalog of content - on any Internet-connected device in almost every country worldwide.
Yes! Almost all Web-enabled devices are compatible with event.digital, including phones, laptops, tablets, TVs, media players, Blu-ray players, DVD players and games consoles. Just go to https://event.digital in the device's Web browser to get started.
If an older Web-enabled device does not work straight away, make sure you've updated the device's software to the latest version, including any firmware updates. For instructions on how to do this, check your device's manual or look up the device's model number online.
Our purpose-built, next generation, state-of-the-art platform means you can use our service app-free! You'll always get the same great experience across all your Web-enabled devices! Just open event.digital on your device's Web browser to get started.
Bandwidth requirements will vary depending on the content you are consuming. We use compression on our services to deliver the best possible speed, while keeping your data usage requirements to a minimum. As a general guide, data usage will be approximately:
High Definition Video: 1GB/hour or 2Mbps
Ultra High-Definition 4K Video: 3GB/hour or 6Mbps
Music: 60MB/hour or 128 kbps
Radio: 60MB/hour or 128 kbps
As actual data rates may vary, as when using any streaming service, we recommend using our service on an unmetered connection.
Choose from films, TV shows, music, podcasts and online radio!
The selection of content available to you may vary depending on your country, due to different licenses. If you are using event.digital while travelling outside your home territory, the content you have access to in the catalog may change as you move between countries.
Our service is future-proof, and is even compatible for streaming in space, provided an Internet connection with sufficient speed is avaiable.
Once you've logged in, either use the menu to select the content you'd like (eg: Watch, Music, Podcasts, Radio) or use the search bar. The content available to you may vary depending on your country, due to licensing requirements.
Subscribe from the sign-up form on our home page. It's fast, easy and free! Just go to event.digital in your Web browser to get started.
Remember you'll need to confirm your email address before you can begin to use our service - check the confirmation link that was sent to you after you sign up.
Yes! event.digital is entirely free to access - and is ad-free too!
Our service is available online in most countries worldwide. A full list of supported countries is on our Country Availability Guide.
Even if your country is not yet fully supported, you may already be able to register - so you can access content whenever you travel to a supported region, or in preparation for our service launching in your area!
Unless your plan has a multi-user access option, we ask that everyone registers for a separate subscription. It's free and takes less than 2 minutes. Click here to subscribe.
We generally require all subscribers to use a valid email address in order to register and use our service. In most cases, temporary or "disposable" email addresses are not permitted.
However, we understand that users in certain circumstances, as well as those residing in certain countries, may wish to keep their use of a Christian streaming service confidential for their safety. In these cases, we recommend users employ suitable protective measures, which may include, amongst others, the use of a reputable VPN (Virtual Private Network) service. For copyright reasons, where a VPN is used, you may be limited to only accessing content that has a worldwide license. If you are unable to use an email address, please contact us - and we may be able to activate your account using a non-email username.
Yes - unlike many other streaming services, we do allow the use of a VPN. However, our system will automatically detect when a VPN is in use, and if we are unable to accurately confirm your country, you may be restricted to only accessing content for which there is a worldwide license while the VPN is in use.